Emergency Card

We are excited to tell you about the Emergency Card.

An Emergency Card can help you get across your needs and wishes to the nurses, doctors and other staff if you ever need to go to the Emergency Department (A&E).

On the card there is space for you to write three things that you would want staff to know and three things that matter to you about your care.

You can fill in the card by yourself or with help from somebody else.  It can be folded to credit card size so that it can fit in your wallet and be there if you need to use it.  

The Emergency Card was created for people with lived experience of mental health issues.  However, it doesn’t say anything about mental health on it, you don’t have to write anything about your mental health on it and anyone can use it.  

We have put together some guidance to help you decide if you would like to have an Emergency Card and to give you some ideas for things to include. You can download it by clicking on the link below.

If you would like an Emergency Card or have any questions, please contact Becky – [email protected], 0131 554 5307, AdvoCard, 332 Leith Walk, Edinburgh, EH6 5BR.  

We are working on a version of the card that you can print from home.  This will be released here on our website when it is ready. If you would like to be sent a copy be email, please contact Becky as above.

Background to the Emergency Card

In 2015 – 2016 AdvoCard Community Collective Advocacy ran a peer research project called A&E | All & Equal where we heard from people with lived experience of mental health issues about experiences they had had at the Emergency Departments at the Royal Infirmary of Edinburgh (RIE) and St John’s Hospital, Livingston.

One of the issues that came up was that when you’re in distress or are feeling anxious, it can be difficult to communicate with the staff in the Emergency Department, for instance if you have any wishes, needs or other information that you want staff to listen to and take into account.

We developed the Emergency Card together with people with lived experience of mental health issues, the Emergency Department (A&E) at the Royal Infirmary of Edinburgh and the Navigator Project.